Support
Need help with SpeedPilot? Browse the FAQ or send us a message — we typically respond within 24 hours.
Frequently Asked Questions
How do I start tracking a trip?
Open the Track tab and tap the start button. Make sure you grant location permissions when prompted. The app tracks your speed, route, and acceleration in real time.
Why isn't the paywall loading?
Make sure you have a stable internet connection. If you're on a Sandbox account for testing, ensure you're signed in with your Sandbox Apple ID in Settings. Try force-quitting and reopening the app.
How do I restore my subscription?
Open the paywall screen and tap "Restore" at the bottom. Make sure you're signed in with the same Apple ID you used when you originally subscribed.
How do I cancel my subscription?
Go to iPhone Settings → [your name] → Subscriptions → SpeedPilot → Cancel Subscription. You can cancel anytime before the next billing date without being charged.
How do I delete my account?
Open the Profile tab → scroll down → tap "Delete Account". This permanently removes all your data including trip history and leaderboard entries. This action cannot be undone.
Does SpeedPilot track me when the app is closed?
No. SpeedPilot only tracks your location during an active trip you start manually. Background location is used solely to keep tracking running if you briefly switch to another app mid-drive. No passive tracking happens.
The GPS speed seems inaccurate — what can I do?
For best accuracy, make sure you have a clear view of the sky (avoid tunnels or underground). GPS signal can take 10–20 seconds to stabilize after you start a trip. Speed readings update every second.
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